DELIVERY POLICY

How can we help?

We deliver our goods to all major cities of Pakistan.

Once you have placed the order on our website, you will receive a call from our sales representative or verification email to confirm your order within 24 hours. Size, colour, material, number of items etc. can be discussed and confirmed at that time. After the confirmation, your order will be sent to our warehouse and any further change may not be permissible. Quality check and packing takes 1-2 business days depending upon number of items, sizes and type of goods. Order is dispatched through Leopard courier. The shipping process takes 1-2 business days to reach you In case the product is not delivered within 5 business days, the customers are requested to contact at info@.theaceclothing.com

Please note that the orders only ship on business days exclusive of Sunday and national holidays. 

Please provide your full name as on your NIC and full address along with your contact details to avoid any delays. Courier company will try to contact you via telephone number provided before arranging delivery. If unable to contact, courier company will return the parcel to theaceclothing.com and we will then try to contact you and arrange another delivery.

For Pakistan, standard courier delivery charge is Rs 300 per Kg per delivery for one person delivery items. But charges may vary depending upon location and regulated by Leopard courier. Delivery is free on orders Rs 5000/. Or more. For any order below that price please note that the buyer is responsible for any tariff, tax, handling fees,  etc.

Please present your original CNIC to delivery staff of courier company to avoid delivery on a wrong address or to a wrong person.