Please note that some items are non-refundable and non exchangeable and are listed below:

• All items purchased in sale or in reduced price offers or clearance
• For hygiene reasons, all cosmetics and grooming products, jewelry, bed sheets, duvets and pillows.
• Any product with a security seal, cannot be refunded or exchanged if the seal is broken.
• Gift Cards and Vouchers cannot be returned, or exchanged for cash.

If you do not have a receipt or original packing, the items will not be refunded or exchanged.